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Support - Computerlab International

Support & Downloads

 

    Welcome to the CLI Support Center. The CLI Support Center has been established to assist you with your technical questions about CLI products. Our experts will provide you with accurate and prompt responses to your questions and technical issues. We encourage everyone to browse through our informative knowledgebase, it is full of answers and solutions that will solve the majority of issues you may be facing. If it is not found here, simply fill out an Technical Support Request form which automatically opens a support ticket and places it in the que.

    CLI offers telephone, email and web-based support to customers with valid Warranty Support or a purchased support contract. CLI also offers a range of professional services to meet your needs, from our Remote Start-up and Configuration Service to our traditional statement of work-based services. 

Downloads Category


 

Name Info Download
WES Version: 10e5721c3
For CLI ST55/65/68xx/IAxx products with 1GB flash 1gb RAM except IA2900, ok for older wireless models. Has IE7
10e5721c3-gold1.smg
WES Version: 20e5721c3
For CLI ST55/65/68xx/IAxx products with 2GB flash 1gb RAM except IA2900, ok for older wireless models. Has IE7
20e5721c3-gold1
LX3 Version: C170315
NEW CLI LX3 RDP kiosk(Linux OS)!!! CLI thin client base WHOLE image. Contains RDP only. When reset to defaults use CTL ALT SHIFT ESC to logoff kiosk mode user. Note: use Package manager to add any apps, then pull your own DATA image for deployment to other clients. Use Autoconfig.cfg for zero client mode deployment.
C170315-zero.zip
XPe Version: e5613ba 256MB SP1
For use with MT15/35xx with 256MB flash only
e5613ba-gold3.smg
XPe Version: 5e5713fb 512 MB SP2
XPe SP2 for use with MT15/35/ST55/65xx with 512MB flash NOT for ST6800
5e5713fb-gold1
E5519.2 Version: E5519.2
ONLY use with CLI CE5 models, MT23xxg, ST56xxg. IMPORTANT not for use with any other CLI thin client model.
E5519.2.zip
CE6 Version: M.E6601.8.1
For use with all CLI CE6 thin client models ST55/56xx/65xx/68xx ONLY.
m.e6601.8.1.zip
3.14.1.64 Version: 3.14.1.64
For all ET2000
V.314.164.zip
UB8 Version: c10-908
Ubuntu 8 For use with ST5/6xxx ONLY and 1gb flash Adds USB recovery, More Fonts for Termpro 8.4, Movie Player.
C10-908-gold3-1gb.zip
Linux Streamline Version: en-101029-000000
For MT2300 only with 512 MB flash
CL10-A29-Silver1.zip
WES7e Version: 120109
FOR ST5600W, ST6800W models only with 4gb flash
WES7e-120109-gold2
UB8-Linux Version: 2gb C10-908
Ubuntu 8 for use with ST5/6xxx ONLY and 2gb flash Adds USB recovery, More Fonts for Termpro 8.4, Movie Player, Firefox 4.0, Thunderbird email 3.1, Open Office 3.3 full
C10-908-Gold3-2gb.zip
UB10 Version: C11-624
Default image file for use with Linux USB recovery disk
C11-624-en.img
WES 09 Version: 5721d2
ST55/56/65/68xx/IAxx/AGxx/ JC61xx with any size flash 1gb RAM except IA28/2900, and older wireless models (get 1.70 patch below) Has IE7 and updates 10/11/11 Requires uptov301d patch if device is on 5721c3 or older. Adds WIFI driver update.
5721d2-gold5.zip
CE6 Version: M.E6602.4
REQUIRES ce.m.e6602.2-upgradepatch.zip BEFORE upgrading ST55/56/68/MT23xx Note: no local browser printing support DO NOT UPGRADE FROM M.E6601.8.1 unless you have deployed the upgrade patch FIRST!!!! ftp://downloads.computerlab.com/patches/ce.m.e6602.2-upgradepatch.zip
M.E6602.4.zip
WES 09 Version: 5721d2
ST55/56/65/68xx/IAxx/AGxx with any size flash 1gb RAM except IA28/2900, and older wireless models (get 1.70 patch below) Has IE8 and updates 1/09/12 Requires uptov3e patch if device is on 5721c3 or older.
5721d2-IE8.zip
ET2000 Version: 2.96.1.64
Use this version if you get 0020 error when unexpected on some AS400 OS releases
v296.164.zip
2.96.1.64 Version: 2.96.1.64
Use if you cannot setup TFTP on your AS400. Install on regular PC. Carefully read the instructions inside this zip file
tftpbox.2.96.zip
WES7e Version: 3.02i
Linux boot kernel update. Use prior to upgrading from WES7e(32-bit) to WES7p-x64, or from v121115 based 32-bit images to v161205 or newer 8,16,32gb ONLY
Uptov302i.exe
WES 09 Version: 5721d2
For CLI ST55/56/65/68xx/AG66/76xx/IA1903 any size flash 1gb RAM except IA28/2900, and older wireless models (get 1.70 patch below) Has IE7, RDC 7.1, VmView5 client. Requires uptov3e patch if device is on 5721c3 or older.
5721d2-view5.zip
WES7e Version: 121115
Windows Embedded 7 32-bit For AG66xx, AG76xx, JC61xx ONLY 4,8 gb flash. NOT for ST56/6800, IAxxx. Requires Device Manager v3.1.20510 or newer
WES7e-121115-gold6.zip
UB10 Version: C141022
CLI thin client image with Firefox, Google Chrome, Citrix Receiver(13.0), RDP (remote FX optional), VM Horizon View, Auto-configure, flash protect mode, auto-adjust video. For use with MT23xx, JC61xx, ST56xx, ST68xx, AG6/76xx with 2gb, 4gb. NOT for use with 1gb flash.
C141022-Gold2.zip
CE6 Version: M.E6602.2
REQUIRES ce.m.e6602.2-upgradepatch.zip BEFORE upgrading ST55/56/68/MT23xx Note: no local browser printing support DO NOT UPGRADE FROM M.E6601.8.1 unless you have deployed the upgrade patch FIRST!!!! ftp://downloads.computerlab.com/patches/ce.m.e6602.2-upgradepatch.zip
M.E6602.2.zip
WES 09 Version: 5721d2
Includes Ericom Powerterm emulation suite. Requires purchasing license from CLI sales. For all models CLI clients supporting WES 09.
5721d2-powerterm.zip
10e5713fb Version: 10e5713fb 1gb SP2
For ET4/45/65xx MT15/35xx ST55/65xx with 1 GB flash and 512MB RAM wireless ok
10e5713fb-gold1
5e5713fb Version: 5e5713fb 512 MB SP2
For ET4/45/65xx MT15/35xx ST55/65xx with 512 MB flash and 512MB RAM wireless ok
5e5713fb-gold1
e5613ba Version: e5613ba 256MB SP1
For ET4/45/65xx MT15/35xx with 256 MB flash and 256 MB RAM or 512 MB RAM
e5613ba-gold3
e0356 Version: e0356 CE3
ET3000B with 16 or 32 MB flash only (with local browser)
e0356.exe
m0354 Version: m0354 CE3
ET3000w with 8Mb flash only (no local browser)
m0354.exe
e0442.2 Version: e0442.2 CE.NET
ET3000e/n with 32MB, 64MB flash only (with local browser)
e0442.2.exe
e0442L.2 Version: e0442l.2 CE.NET
For ET1500e/n with 16 or 32 MB flash only
e0442L.2.exe
e5428 Version: e5428 CE.NET
For ET4/5000N with 16, 32, 64 MB flash only with local browser
e5428.zip
R1216.1 Version: R1216.1
For use with MT1200c model only
R1216.1.zip
WES7x64 Version: 16B23
Windows Embedded 7 64-bit with IE11, Touch screen. Requires v3.2.16126 Device Manager, and v3.02c USB recovery, and correct license (contact CLI sales) For use with AG6/76xx, JC61/71xx, IA86xx and WIFI with 8, 16,32 gb flash or higher. Use WINRAR to unzip.
WES7Px64-16b23-gold3.rar
E5518.17 Version: E5518.17
For use with MT15xxg, MT35xxg, ST5/6xxg ONLY. NOT for use with WIFI models (use E5518.13)
E5518.17.zip
E5518.13 Version: E5518.13
for use with MT1560g, MT3560g, ST5560g, ST6560g WIFI models ONLY
E5518.13.zip
UB10 Version: C140108
CLI zero client, Citrix Receiver(13.0) kiosk, for use with all CLI cloud clients with 1gb flash MT2301c, ST5600c, AG6601c, JC6100c
Citrix-XEN-zero
UB10 Version: 9.2
Requires purchasing a license from CLI sales...Ericom Powerterm Terminal emulation kiosk image. For use with all CLI cloud clients with 1gb flash MT2301c, ST5600c, AG6601c, JC6100c
Powerterm-zero
UB10 Version: C140108
CLI zero client, VM Horizon View kiosk, for all CLI cloud clients with 1gb flash MT2301c, ST5600c, AG6601c, JC6100c
VM Horizon View-zero
UB10 Version: C141022
CLI zero client, Remote FX, and RDP 7 compatible kiosk, for use with all CLI cloud clients with 1gb flash MT2301c, ST5600c, AG6601c, JC6100c
RDP-zero2
UB10 Version: C141022
CLI zero client with 122 keyboard only, AS400 or mainframe terminal emulation kiosk, for use with all CLI cloud clients with 1gb flash MT2301c, ST5600c, AG6601c, JC6100c. Intended as the replacement for ET2000
Termpro-zero2
UB10 Version: C140218
CLI zero client Digital Signage kiosk. Continuous play 720, 1080,.WMV.MOV.AVI, etc. Includes Remote content update package, WIFI optional. For use with AGxxxL with 2gb or more flash and RAM.
Digisign
WES8 Version: 140808
WES8-64 bit version for AG7601, IA90xx, IA2902 with 16gb or higher flash, 4gb RAM. If upgrading from WES7 requires ws7upto8 patch prior to conversion, and WES8 license. Requires DEVMAN v31219 to support large file split imaging
WES8-140808-gold1
UB10 Version: C141022
CLI zero client with PC PS/2 104 keyboard (not USB, or 122 kbd), AS400 or mainframe terminal emulation kiosk, for use with all CLI cloud clients with 1gb flash MT2301c, ST5600c, AG6601c, JC6100c. Intended as the replacement for ET2000
Termpro-zero-PCkbd2
WES7e Version: 161205
Windows Embedded 7 32-bit For AG66xx, AG76xx, JC61xx ONLY 8,16,32 gb flash. NOT for ST56/6800, IAxxx. Requires Device Manager v3.2.16126 or newer, requires Linux kernel 3.02i patch if upgrading from v121115 based image to v161205
WES7e-161205-gold2.zip
CE6 Version: M.E6602.5
Driver updates for VNT9271 WIFI card with single antenna mount. Adds support for new optical mouse controller
M.E6602.5
UB10 Version: C160121
CLI thin client image with Firefox, Google Chrome, Citrix Receiver(13.1), RDP (remote FX optional), VM Horizon View, Auto-configure, flash protect mode, auto-adjust video. For use with MT23xx, JC61xx, ST56xx, ST68xx, AG6/76xx with 2gb, 4gb. NOT for use with 1gb flash. Adds support for int/ext RT8188 WIFI
C160121-gold1
WES8 Version: 140808
Use prior to upgrading from WES7e(32-bit) to WES8-x64, 8,16,32gb ONLY
ws7upto8.exe
LX3 Version: C170315-000000
NEW CLI LX3 (Linux OS)!!! CLI thin client base WHOLE image. Contains many popular applications, Kiosk, Firefox, Chrome, RDP, ICA, VM Horizon View, Libre Office, USB recover. Unattended Auto-configure, write protect mode, for IA8600/2L, AG6601/2L, JC6100/7102 with 8gb flash or higher ONLY. Supports WIFI
C17-0315-en.zip
Zero client Version: u6.10.11-2015-07-30-01
Zero client firmware update and utility for use with CLI DDS USB recovery
C150806Gold2.dds
WES7x64 Version: W150930
USB DDS Windows embedded x64 image for use with AG62xx, IA72xx with 16gb flash only. Not for use with CLI Legacy thin clients
W160301Silver1.dds
LX3 Version: C170315
NEW CLI LX3 (Linux OS)!!! CLI thin client base DATA image. Adds Termpro, and user desktop. Pre-requisite must already be on C17-0315-en firmware based image. Supports WIFI.
C170315-gold1

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